- Career path development
- KPI Scoring methodology
- Manpower model
- Differentiated set of collectors
- Collector grading and selection
- Incentive Program
- Individual Development Plan
WinPERFORMANCE’s ability to provide the best service in the debt collection industry comes from the strength of our collectors.
Our collectors are provided in-house training on a regular basis, as well as focusing on specific case handling, collection techniques, step for successful collection case, collection psychology and dispute management.